Collection Development Policies

A library collection was initiated by the Custer Women’s Civic Club in 1929 as a volunteer project. For fifteen years club members coordinated donations of books, services and facilities from local churches, schools and the Custer County Bank. According to the July 12, 1943 Minutes of the Custer County Commission, the Custer County Library was established after a petition was filed with the county auditor following procedures outlined in Chapter 12-25-01 of the South Dakota Code of 1939. The commissioners then added a levy to support a county library and appointed a Board of Trustees to oversee its operation. In January 1944 the Custer Women’s Civic Club book collection officially became the property of Custer County and formed the basis of the Custer County Library collection.

The original collection focused on materials that assisted the citizens of Custer County in the creative use of leisure time and resources that aided them in the pursuit of education, information and research. 

Selection

No item, website or electronic resource subscription is excluded because of the race, nationality, native language, gender, sexual orientation, age or political, social and religious views of the author. Due to the volume of publishing and limitations of funds, the Library Director limits acquisition of materials and subscriptions based on the following selection criteria:

• importance of the subject matter to the focus of the current collection;
• lack of adequate availability of the same or similar material from other sources;
• authority or quality of the material and reputation of the author established by reference to professional library lists, reviews and indexes; and,
• CCL card holder (hereinafter, cardholder) demand established by historical data and current requests. See Appendix F: Materials Requests.

In addition to the above selection criteria, websites that are linked to the library homepage are reviewed for their accessibility for people with disabilities, non-commercial emphasis and non-political orientation;  and, electronic resource subscriptions are evaluated for their type of access, compatibility with local technology and quality of technical support.

Maintenance

The Library Director regularly withdraws from the collection items that are dated, inaccurate, seldom used, damaged, duplicative or not in compliance with the criteria defined in the Selection policy. Such materials are clearly marked “Withdrawn, Custer County Library” and then sold, donated or discarded.

Gifts

Unconditional donations of materials accepted by CCL trustees, employees and volunteers (hereinafter “library staff”) are evaluated by the Library Director for inclusion in the collection. If they are not suitable for the CCL collection, they are offered for sale to the public, donated to another institution or disposed of. Conditional donations of materials are accepted by the Library Director if they meet the criteria listed in the Selection policy.

Unrestricted gifts of money are accepted by library staff and expended by the Library Director for materials, programs, library furnishings and other purposes that meet the mission and policies of the library. Restricted financial gifts are accepted by the Library Director only if the conditions of restriction allow them to be expended within the mission and policies of the library.

Conditional donations of resources and restricted gifts of money that necessitate changes in facility or policies are submitted to the Board of Trustees for their consideration and final determination on acceptance.

At the donor’s choice, gifts may be given directly to the library or to the Custer County Library Foundation. The donor is given a receipt that includes information required to indicate the nature of the donation for tax purposes although no guarantee of deductibility is made or implied.

Challenged Materials

Custer County residents may request the inclusion or exclusion of specific items by submitting a request form to the Library Director who determines the action to be taken. See Appendix F: Materials Requests. The person submitting the request may appeal the Director’s decision by following the steps described in the Appeal Policy and Procedures, page 17.

Censorship

Some books are controversial and offend some persons. Selections for the CCL collection are not made on the basis of anticipated approval or disapproval, but solely on the merits of the material in relation to the CCL selection policy. The CCL affirms that censorship is a purely individual matter, that is, all library users are free to refuse to read or consult personally disapproved materials, but may not restrict the freedom of other people to read and consult those resources.

Local Resources Policies

Local resources are books, e-books, periodicals, stand-alone computer software (e.g., children’s games, Microsoft Office), storage media (e.g., tapes, DVDs, flash drives) and electronic sources (CCL website, CCL social media site, and electronic subscriptions). They are part of the CCL collection and thus subject to the CCL Selection policy. Policies about using and loaning local resources are designed to enable all library users to access needed resources in a fair and timely manner.

Circulation

Any person with a valid CCL card and not restricted due to accumulated unpaid fines may borrow local resources. Unpaid fines on accounts of their guarantor/guarantee/fellow guarantees will also restrict access.  See Appendix E:  Loan Periods, Fees and Fines for current times and costs.

Prompt return of borrowed materials is the responsibility of each adult cardholder or the parent or guardian of a minor cardholder. A person who loans his or her library card is responsible for the items borrowed with that card. Oral or written reminders of overdue items are given as staff time allows. The responsibility remains on the borrower if no reminders are provided.

Renewal

Videos and items that have been reserved by another cardholder may not be renewed. Materials, other than videos, may be renewed on-line, in person or by telephone.  Due to anticipated high-demand and turnover, videos will not be renewed except in unusual circumstances at the discretion of library staff.

Fines and Fees

The library does not charge late fees.  Patrons returning overdue materials may choose to leave a donation in the “guilt jar” located at the front desk.  However, the library does charge replacement costs for lost or irreparably damaged items.  This cost will be based upon the most economical purchase price of the same or similar items plus shipping charges and processing fees. See Appendix E: Loan Periods, Fees and Fines. Abuse of the privilege of borrowing local resources results in limitations of the library user’s privileges, including temporary or permanent loss of a valid CCL card.

Library employees have the discretion to waive or reduce lost fines, damage fines, and processing fees or offer payment options.

Waiting List

Cardholders requesting currently unavailable circulating materials are added to a waiting list. When the item is available, the next person on the waiting list is notified once by telephone message or e-mail. If the person does not retrieve the item within one week, the next person on the waiting list is contacted or the material is placed back in general circulation.

Reference

Reference service and materials are available during regular library hours. Services are provided in response to all forms of inquiry including in person, by telephone or on-line. Because at times only one librarian is available, assistance is provided as possible.

For legal, medical, investment, or tax reference questions, library employees assist library users to locate material but do not evaluate or interpret the information provided, define terms, offer advice, select income tax forms, or in any way serve as a surrogate for a legal, medical, investment or tax professional.

Unrestricted reference materials are available for loan. Restricted reference materials cannot be removed from the library but may be copied if permitted by copyright and fair use laws. See Copier policy, page 10.

Public records of the Custer County Library are available for inspection at the library. Confidential administrative records are stored in the Library Director’s office and are not open to the public. Public and administrative records are retained for the periods of time specified in the Records Retention Schedule, Appendix H.

Restrictions

People without a valid CCL card or with a valid CCL card that is currently restricted due to accumulated fines may use local resources on-site. However, those with restricted cards due to fines may not use library computers until the restriction is removed. Use of library resources and equipment implies acceptance of the policies and rules of the library. Inappropriate behavior and non-compliance with library rules will result in the loss of the privilege of using the library’s facilities and equipment.

Local resources are not labeled or identified to show approval or disapproval of the contents and are not sequestered except for the purpose of protecting them from damage or theft.

Videos retain the rating conferred by the Motion Picture Association of America. Those ratings may differ from the judgment of individual viewers. The CCL is not responsible for the rating system or for notifying library users of potentially objectionable content of any film. See Library Users under 18 Years of Age policy, page 16.

Global Resources Policies

Global resources are materials not in the CCL collection and thus not subject to the CCL Selection policy. Globally available information and resources might not be reliable, accurate, current or valid and might be controversial or offensive. The library is not responsible for offenses or damages, direct or indirect, arising from a library user’s use of global resources.

Interlibrary Loan

When needed material is not available locally, CCL cardholders submit an interlibrary loan request. If the item must be mailed, a minimum fee to defray shipping cost is suggested. Any fine levied by the lending institution for late return of the item is the responsibility of the cardholder. See Appendix F: Materials Requests and Appendix E:  Loan Periods, Fees and Fines.

Computer Use & Internet Safety Policy

Computers are provided for use by visitors and people with valid CCL cards that are not restricted due to limitations of library privileges.

Computer users agree to the Computer Use Rules (Appendix B) when they sign in or log on. Custer County and the Custer County Library, along with its trustees, employees and agents, assume no liability for and will be held harmless for any harm, loss or damage to the user’s data or for any damage or injury arising from invasion of privacy in his or her computer accounts or files.

To the extent practical and in order to comply with the Children’s Internet Protection Act, steps are taken to promote the safety of minors using the library computers to access the internet, including the use of e-mail, social media, and all forms of direct messaging.   This policy prohibits all library users, including minors, from using library computers to conduct unlawful activities, including “hacking.”  Furthermore, it prohibits the unauthorized disclosure, use, and dissemination of personal information regarding minors.  In order to prevent the access by minors of inappropriate material on the internet, the library has employed filters to block images that are obscene, pornographic, or harmful to minors.  

Computer access will be temporarily suspended or permanently revoked if a person participates in any of the following activities:

• breaching the computer use rules;
• attempting to bypass library filters;
• selling offensive or illegal goods or services;
• harassing, libeling or slandering other persons;
• viewing sexually explicit, obscene or pornographic material;
• tampering with, damaging or destroying equipment, software, or data belonging to the CCL or other computer users;
• spamming, hacking, spying on others’ communications, using others’ accounts or introducing viruses, malware or firmware; or,
• violating software license agreements between the CCL and software providers.

The right of all library users to access electronic information networks is not denied by CCL staff because of age or competency status. The CCL recognizes that electronic information networks might contain material that is inappropriate for children or adults with guardians. While the CCL takes steps to ensure the protection of children using library equipment to access the internet, parents and guardians are encouraged to discuss and monitor appropriate use and electronic information network safety with their children or wards.

WiFi Access

The CCL offers free wireless internet access (WiFi) for people to use with their own personal laptops and mobile devices. Use of the CCL’s WiFi service, either inside or immediately outside the CCL premises, signifies the user’s acceptance of all Global Resources policies.

Communication over a wireless network is not secure. The CCL assumes no responsibility for the privacy or safety of users’ equipment or data while connected to the CCL’s wireless network. The library highly recommends that all laptops and wireless devices have up-to-date anti-virus software, spyware protection, and a personal firewall installed while utilizing the library’s wireless network.

Custer County Library Website

In choosing websites to link to the CCL website, the CCL follows its materials selection policy (see page 3). Beyond this, the CCL is not responsible for the content of information on the Internet and does not endorse commercial products that advertise on webpages accessible through the CCL website or CCL social media pages.

Social Media Policy

The CCL uses social media to engage library users and to increase awareness of its programs, resources, and services in order to serve its greater mission.  Social media provides an online public forum to facilitate the sharing of ideas, opinions, and information about library-related subjects and information on issues of educational, cultural, civic, and recreational importance. 

Users of library social media should be aware that all third party sites, such as Facebook and Instagram, have their own privacy policies and should proceed accordingly.  Comments and postings by participants other than library staff do not reflect the official position of CCL or its staff.  Additionally, endorsement is not implied by “following,” “friending,” or otherwise linking to other businesses and organizations. 

Library staff moderates our social media platforms and reserves the right to remove comments that are offensive, threatening, illegal, libelous, off-topic, duplicated, obvious spam, or that violate copyright laws.  Library staff is available to respond to comments and questions during library open hours. 

By choosing to interact on social media sites of the library, library users agree to be responsible for their own privacy.  Furthermore, they agree to communicate with respect and consideration and to act legally and ethically.  Violations of these expectations may result in warnings or exclusions from the CCL social media sites.

Any concerns with library postings, comment removals, or exclusions from CCL social media sites may be addressed to the Library Director.  The Director’s decision may be appealed by following the steps described in the Appeal Policy and Procedures, page 19. 

Social Environment Policies

Trustees, employees and volunteers are committed to creating a welcoming environment at library locations as well as favorable perceptions of library services and programs throughout Custer County.

Trustees

Library trustees are appointed by the Custer County Commission to act as the governing body of the library. Bylaws of the Board of Trustees of the Custer County Library (Appendix A) regulate the authority of the Board and individual trustees.

The duties of the Board of Trustees are to supervise and annually review the performance of the Library Director; conduct open meetings on the schedule described in the Bylaws; enact and administer policies for the operation of the library; oversee the prudent expenditure of funds; and write, implement and evaluate progress of library strategic, marketing and technology plans.

The highest ethical standards guide CCL trustees in the performance of their duties and obligate them to avoid conflicts of interest; support the formal positions of the Board of Trustees; ensure the privacy of all library users; and, resist censorship of library materials by groups or individuals.

Employees

The first duty of all employees of the library is to serve the public.  Every library user is entitled to prompt, knowledgeable, respectful and courteous service. Employees are entitled to respect and courtesy in return.

The personnel policies and procedures specified in the Custer County Employee Handbook, adopted July 1,2020, including updates and amendments as they occur, apply to all CCL employees.

The duties of each position are defined in position descriptions provided to each employee at the initiation of employment and reviewed annually thereafter on a schedule determined by Custer County. See Appendix G: Position Descriptions.

Volunteers and Friends of the Library

Volunteers and groups of volunteers such as Friends of the Library serve at the pleasure of the CCL Board of Trustees and under the direct supervision of the Library Director. Volunteers are members of the CCL staff and follow all policies and procedures governing staff behavior. The services of a volunteer may be terminated for non-compliance with CCL policies and rules.

Per SDCL 47-23-29, CCL volunteers are immune from civil liability for their acts or omissions committed on behalf of the CCL as long as they were acting in good faith and within the scope of their official duties and the damage or injury was not due to gross negligence or wanton misconduct.

Volunteers perform work without compensation. Custer County insures volunteers in case of accidental injury that occurs while at the library performing assigned volunteer duties.

Physical Environment Policies

Trustees, employees and volunteers create spaces that are clean, safe, convenient, accessible, attractive and pleasant and that enhance the reading, studying and researching experience for all library users.

Hours and Locations of Service

Library locations within Custer County are situated to bring library resources and services within convenient reach of all people in the county. Hours of service are designed to meet the needs of library users with varying time schedules to the maximum allowed by budget and staffing levels. See Appendix D: Contact Us.

Copier

The library provides a photocopy machine for library users’ convenience and to protect the library collection.  Copying of copyright-protected materials is prohibited except as allowed by Fair Use guidelines. The library has no responsibility for personal violations of copyright law. Non-circulating reference materials are copied for library users at no charge. A fee is charged for all other copies made in the library. See Appendix E: Loan Periods, Fees and Fines.

Displays, Exhibits and Bulletin Boards

To increase citizens’ access to community resources and to support the arts and humanities, the CCL offers display space, bulletin boards and webpage space to persons and non-profit organizations engaged in educational, cultural, intellectual or charitable activities, except as noted and with the following restrictions:

• First preference is given to the promotion and display of library events and resources.
• Prior approval must be obtained from the Library Director who gives consideration to items of interest, information and enlightenment to the community.
• Posters, printed materials and webpage blogs promoting political events or candidates are not displayed or distributed.
• Displays and sales by for-profit artists and writers are accepted at the discretion of the Library Director who decides if a specific piece may be displayed or promoted.
• The library takes reasonable but not extraordinary measures to insure the safety of any exhibit or display placed in the library for public viewing but assumes no responsibility for damage or loss of exhibit or display items.

Meeting/Study Rooms Policy

The primary purpose of the CCL meeting rooms is to provide space for library functions and to further its role as a community center.  The library offers free and equitable use of its meeting rooms during regular hours to non-profit community organizations engaged in educational, cultural, charitable, civic, and recreational activities.  Guidelines are as follows:

Reservations may be made online at any time or in person, by email, or by phone during regular library hours. The name of the organization, a contact person, an address, a phone number, the room requested, and the dates and times of the reservation are required information.  (See Appendix C:  Meeting/Study Room Agreement.)

1. The group/individual reserving a room is responsible for the room set-up and returning the room to the same condition in which it was found. Sufficient time should be allocated for set-up and clean-up when scheduling.  Any damages incurred will be charged to the group or individual responsible for the reservation. 
2. Rooms are available during regularly scheduled library hours only. Meetings must end at a time that allows all attendees to exit the building prior to closing time. 
3. Rooms shall be vacated on schedule. Cancellations should be provided 24 hours prior to reservation.  Failure to arrive within 15 minutes of a reservation may result in forfeiture of the room.  Continued late vacations, cancellations, and no-shows may result in the loss of privileges.
4. Use of a room does not imply library endorsement. Organizations should not imply library sponsorship during promotion of the meeting/event. 
5. Meetings and programs which, in the judgment of the library director, would interfere with the functions of the library or the patrons using the library will not be permitted.
6. Meetings and programs which prove disruptive to library operations shall immediately conclude upon notification to do so by library staff.
7. The library reserves the right to limit the frequency of use of rooms by any one group or individual in order to accommodate requests by a variety of users.
8. All library rules of conduct must be followed.
9. Food and drink are allowed in meeting and study rooms.
10. Adults are responsible for the supervision of their children while using a room.
11. Free use of rooms is not available for purposes of fund raising, promotion of fee-based products or services, sale of items, or programs charging admission. An exception is made for fundraisers to benefit the CCL, the CCL Foundation, or other library-related groups.
12. Private interest and for-profit groups may use the rooms at a cost of $10 per hour for Meeting Room A or B and $25 per hour for the Programming Room. Payment is expected within 5 days of booking the room, or the request will be cancelled. At least a 24-hour notice of cancellation must be given for a full refund.   

The library has two small meeting rooms.  Meeting Room A is approximately 140 square feet and Meeting Room B is approximately 170 square feet.  Meeting Rooms are equipped with tables, chairs, a wall-mounted screen, and an HDMI cord.  Larger groups can be accommodated by reserving both rooms and opening the accordion doors between the two rooms. 

The library has three study rooms.  Study Rooms 1 & 2 are 58 square feet each, and Study Room 3 is 85 square feet.  The primary purpose of Study Room 3 is to serve as the library’s test proctoring room.  The room may be scheduled for use by others when not needed for proctoring, but test proctoring will take priority even if a prior reservation was requested.  Study rooms may be reserved for up to two hours per day by any individual or group of four or less.  The possibility of an additional two-hour extension exists if no other patrons are waiting to use the study rooms.  The same criteria apply to study rooms as to meeting rooms. 

The library has a programming room adjacent to the main office which is not considered a public meeting area.  This room may, on occasion, be used by groups at the discretion of library staff.  The programming room is approximately 398 square feet and is equipped with tables, chairs, a wall-mounted screen, an HDMI cord, counter space, and a coffee pot. 

 Custer County, the Custer County Library, its trustees, agents, and employees assume no liability for any and all harm, loss, or damage of any property of any group, individual, or organization using library facilities, nor any loss occasioned by the subsequent denial of any previously scheduled use of the room.  Users further agree to hold Custer County, the Custer County Library, its trustees, agents, and employees harmless from and any and all harm, loss, or damage to the users arising out of use or occupancy of the room.

 

Security Policies

Personal information about library users is collected only when necessary for the operation of the library.

Confidentiality

All CCL records containing personally identifiable information are confidential. Information contained in them is not released except by court order or at the request of a parent or guardian of a child under eighteen. The CCL does not provide lists of cardholders to persons, organizations or agencies except in compliance with the law.

Section 215 of the PATRIOT Act of 2001 allows the Director of the FBI to apply for an Ex parte order to require libraries to produce materials pertaining to library users such as “books, records, papers, documents, and other items” that assist in investigations undertaken to protect against international terrorism. The CCL faces the dilemma of protecting the privacy of library users while responding to legitimate national security concerns. The CCL recognizes the confidentiality of records documenting information sought or received and materials consulted, borrowed or acquired by a library user but will comply with law enforcement when supplied with legal process, order, subpoena or warrant made in a court of competent jurisdiction. If the process, order, subpoena or order is not in proper form or if good cause has not been shown, records will not be released.

Privacy

Ordinary and prudent care is employed by the CCL to protect the privacy of library users. The CCL does not use forms of communication that publicly expose content of the library materials accessed by a user, his or her personal data, reference questions or computer browsing history.

The CCL avoids creating unnecessary records and safely discards records that are outdated. See Appendix H: Records Retention Schedule.

The CCL’s automated catalog search system and its circulation records are connected to an offsite vendor system, making them beyond the library’s control to keep private. Eradication of all personal information at these offsite locations cannot be guaranteed.

Safety Policies

The Custer County Library Emergency Operations Plan (Appendix K) provides the guidelines for handling disasters and emergencies in the main library. The library also follows the applicable guidelines in the Custer County Safety Manual adopted on July 15, 2020. In addition, the following policies apply at all library locations.

Health Situations and Emergencies

Due to situations of potentially infectious materials, library staff is not allowed to assist library users with personal care needs. In case of emergency, library staff keeps the sick or injured person comfortable and protected from needless disturbance until medical help is obtained. Because every case is unique, each staff member uses his or her judgment to do what is prudent and reasonable. No medication, including aspirin, is ever dispensed to the public.

Disruptive Library User

A library staff member who observes or receives complaints of inappropriate, disruptive, unsafe or illegal behavior by a library user exercises his or her judgment to address the situation. The staff member is empowered to remind the person of the CCL Rules of Conduct (Appendix I), ask him or her to leave the premises or call the police for assistance.

When a person is required to leave the premises or the police are called, the incident is reported to the Library Director. The Library Director may impose additional penalties, such as temporary or permanent suspension of library privileges.

The CCL Board of Trustees supports the actions of library staff to maintain a safe library environment and accepts responsibility if there are legal repercussions from the staff member’s good faith response to an incident.

Animals in the Library

For the comfort and safety of library users, all animals are prohibited from entering library facilities, with the exception of service animals, service animals in training, and animals featured in programs sponsored by the library.

 According to the Americans with Disabilities Act (ADA):

 Only dogs are recognized as service animals under Title II and III of the ADA.

• A service animal is a dog that is individually trained to do work or perform tasks for a person with a disability.
• State and local government entities must permit service animals to accompany people with disabilities in all areas where members of the public are allowed to go.
• Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals.

Staff cannot ask about the person’s disability, require medical documentation, require a special identification card or training documentation for the dog, or ask that the dog demonstrate its ability to perform the work or task.  When it is not obvious what service an animal provides, library staff are only allowed to ask two questions:

1. Is the dog a service animal required because of a disability?
2. What work or task has the dog been trained to perform?

Allergies or fear of animals on the part of other library users are not valid reasons to deny access to people using service animals.  If such situations arise, staff should make reasonable efforts to accommodate both parties in different areas of the facility.

Staff may only ask that service animals be removed from the premises if:

1. The dog is out of control, and the handler does not take effective action to control it.
2. The dog is not housebroken.

When there is a legitimate reason to ask that a service animal be removed, staff must offer the person with the disability the opportunity to obtain library services without the animal’s presence.

Library User Policies

The Custer County Library is a tax-supported service available for use by residents and tax payers of Custer County, South Dakota. Visitors and non-residents may use the CCL under specific conditions.

Library Users

All library users, including resident and non-resident, adult and minor cardholders and visitors, must adhere to all CCL policies and rules while using CCL facilities, services and resources or attending library programs.

Valid Library Card

A valid Custer County resident library card is issued at no cost at the main library in Custer or the branch library in Hermosa when the applicant provides proof of identity and proof of residency or property ownership in Custer County.

• A photo-identification is required for proof of identity of applicants over the age of 18. A passport, valid driver’s license from any state or a picture ID issued by a federal, state or tribal government are acceptable forms of identification.
• The proof of residency may be a valid SD driver’s license, current rental agreement, cancelled utility bill, voter registration, a letter from an employer, a letter from a verified Custer County resident with whom the applicant is residing, or any other document that verifies the applicant’s physical location in Custer County. Proof of property ownership is established by showing a property deed, real estate tax assessment or receipt for payment of real estate taxes on property located in Custer County.

When the applicant is not a resident or property owner in Custer County, a one-year non-resident family library card is available for a fee. The annual fee is determined each year based on the per capita cost of library services in Custer County. See Appendix E: Loan Periods, Fees and Fines. All adult family members must provide one of the forms of photo-identification described above.

Persons under 18 years of age must have a parent or guardian’s signature to be eligible for a valid library card. The parent or guardian is the applicant on behalf of his or her child and thus is the person who provides the identification and proof of residency and is responsible for fees and fines attributed to that card.

Rules of Conduct

Library Rules of Conduct are outlined in Appendix I. However, because all persons are expected to conduct themselves in a manner that does not interfere with the legitimate use of the library by other people, situations not specifically described in the rules may still be addressed by library staff on a case by case basis.

Library Privileges

A library user who participates in misconduct or disruptive behavior is notified verbally and in writing when his or her library privileges have been limited. The length of time and type of limitation to be imposed is based on the total pattern of behavior and disruption to other persons’ reasonable enjoyment and use of the library. Library users’ privileges are limited for any of the following situations:

• violation of one or more of the CCL policies, Rules of Conduct or Computer Use Rules;
• accumulation of excessive fines and unpaid costs for damage to or loss of library materials;
• damage to or misuse of library equipment; or
• failure to provide required supervision of a child.

The limitation of library privileges includes one or more of the following restrictions:

• exclusion from specific areas of the library, attendance at programs or use of specific items of equipment;
• temporary or permanent suspension of a valid library card; or
• temporary or permanent disbarment from the library premises.

Within two weeks of receiving written notification of limitation of library privileges, the cardholder may appeal the decision by contacting the Library Director in person or by telephone, email or letter. See the Appeal Policy and Procedures, page 19.

Diversity

CCL services, programs and collections are open to all persons and are not denied or abridged

• based on gender or sexual orientation;
• because of religious, racial, social, economic, or political identity; or,
• due to mental or physical disability.

The CCL affirms its support of equal access for county residents with disabilities and the Americans with Disabilities Act. Requests for accommodation or dissatisfaction about accessibility may be presented in person, by mail, email or telephone to the Library Director who makes every effort to accommodate the person’s needs within the budgetary and space limitations of the CCL. The Library Director’s decision on how to manage accommodation may be appealed. See page 19.

When the CCL is unable to meet specific needs, the person is assisted to contact the South Dakota State Library which is directed by SD law to provide certain library services to South Dakota citizens with disabilities.

Library Users Under 18 years of Age

The CCL cannot assume the role of parent or the functions of parental authority. It is solely the responsibility of the child’s parent or guardian to guide his or her child’s use of library resources. The following policies are designed to assist parents and guardians to provide the supervision necessary in order for all library users to enjoy the library.

A parent, guardian or designated responsible caregiver must accompany a child under six and remain in the library during the child’s visit. Children over the age of six may use the library unattended for a reasonable period of time if they adhere to the Rules of Conduct (Appendix I).

However, to ensure successful participation for all children attending children’s programs, such as story time, library staff may require that a child over six is accompanied by a parent, guardian or designated caregiver.

Cardholders under 17 may borrow films rated “R” by the Motion Picture Association of America only with signed and witnessed parental permission.

The CCL is not responsible for children without a ride home at closing time. Library staff assists the child to call home or calls the police for assistance.

Although reasonable safety precautions are taken on behalf of all library users, the CCL is not responsible for the actions of or harm to any library user, including children.

Also see Confidentiality, Computer Use, Valid Library Card and Program policies on pages 11, 6, 13 and 15 respectively.

Education Policies

Programs and educational services are planned interactions between library staff or library volunteers and participants for the purpose of encouraging and inspiring families and the community to read and learn together.

Programs

The CCL sponsors literacy, education, and enrichment programs for all ages of library users.  Examples of such programs include story-times, summer reading programs, book discussions, author presentations, technology training, DIY workshops, arts and crafts programs, and writing workshops.  The library offers Book-a-Librarian opportunities with library staff on an appointment basis to assist with technology and research needs. 

Program participation is not limited based on age, sex, race or any other element of diversity.  However, in some cases, the nature and success of a program requires a recommended age for attendance, especially programs intended for children and teens that are geared to their interests and developmental needs.

The sale of books or CDs by authors or performers as part of a library program is permitted when it is integral to the presentation. Presenters are encouraged to donate a copy of their work to the Library for possible inclusion in the CCL collection.

Unless indicated otherwise on the program sign-in sheet by a parent or guardian, participation of a child in a program implies consent for the publication of photographs taken during the program.

Test Proctoring

The CCL provides space in the library for students to take tests. Direct in-room supervision is not provided.  Students are monitored through a window from a staff office.

It is the student’s responsibility to make sure that the Library receives the test and that the testing institution receives the returned test upon completion. The CCL does not keep copies of test materials.

Literacy

The CCL provides reading readiness, tutoring and adult literacy programs when appropriate volunteers are available and library users have requested assistance.

Interpretation Policies

Because written policies neither describe every possible situation nor prescribe the exact responses required and because the words used in writing policies have a variety of potential interpretations, additional clarification strategies are necessary. Also see Guiding Policies, page 1.

Appeal Policy and Procedures

1. The Library Director is empowered to render judgments in response to three situations:
• the request by a Custer County Library Card Holder to include or exclude a specific item (Challenged Material policy, page 4);
• the request by a Custer County resident with a disability to have the library environment, materials or programs modified to enhance accessibility or accommodate his or her specific needs (Diversity policy, page 14); and
• reports about or observation of a specific library user behaving in ways contrary to the Custer County Library Policy, with special reference to the CCL Rules of Conduct (Appendix I) and Computer Use Rules (Appendix B).

2. The Library Director notifies the Custer County Library Board of Trustees (the Board) that the library received a Request to Exclude Materials form.

3. After reviewing relevant information, the Library Director notifies the person involved, and the Board, about his or her decision:
• to include or exclude an item in the local collection,
• to provide certain types of accommodation or accessibility, or,
• to limit the library user’s library privileges.

4. If the complainant is dissatisfied and chooses to appeal the Library Director’s decision, the individual(s) have two weeks to notify the Board. The appeal will be placed on the agenda of the next regularly scheduled meeting of the Board. The complainant presents his or her interpretation of the situation to the Trustees.

5. If necessary, the Board confers with the State’s Attorney. When all fact-gathering has been completed, Trustees make a final decision on the appeal no later than their next regularly scheduled meeting. Written notification of the final decision of the Custer County Library Board of Trustees is sent to the complainant. Further appeals on the same issue are not considered. 

Compliance with Other Governing Bodies

Laws, policies, rules and regulations enacted by the United States government, the State of South Dakota and Custer County take precedence when there is a conflict with the policies stated here. The CCL Board of Trustees advocate for change in local, state and federal laws when the application of a particular law breaches confidentiality of records, invades the privacy of library users, denies the freedom to read or results in censorship.

Trustee Bylaws   

 

Adopted October 8, 2014       

 

Latest Review – January 15, 2020   

 

Article I – Name and Authorization 

 

The organization shall be called “The Board of Trustees of the Custer County Library” existing by virtue of the provision of chapter 14-2 of the South Dakota Codified Laws and exercising the powers and authority and assuming the r 

 

Article II – Meeting 

 

The library board shall meet ten times each year on the third Wednesday of the month.  The time and place will be posted in the agenda in accordance with SDCL 1-25.  An annual meeting shall be held in the month of January.  Special meetings may be called by the chairman or upon the written request of three members for the transaction of business stated in the call for the meeting.

 

Any action which is required to be taken, or which may be taken, at a meeting of the library board of trustees, may be taken by fax, mail, telephone, or email.  Such consent shall have the same force and effect as a vote in person at a regular board of trustees meeting.  The written responses to the action will be attached to the minutes of the immediately preceding meeting.  The minutes and attachments shall be reviewed, amended if necessary, and adopted at the following meeting.  Attendance at a meeting of the library board of trustees may be by electronic means.  Any member attending by electronic means shall be marked as present with his/her participation in discussions and votes having the same force and effect as attendance in person.

 

Voting abstentions shall be recorded by name in the minutes. 

 

 Article III – Trustees 

 

The board of trustees shall be composed of five competent members broadly representative of the population of Custer County.  The librarian and the board of trustees shall submit names of nominees to the Custer County Commissioners for confirmation.  Trustees shall serve staggered three year terms.  In the event any board member is unable to attend meetings regularly, the trustees shall submit a recommendation to the Custer County Commissioners for a replacement.  A board member shall serve no more than two consecutive terms of three years each.

 

 The highest ethical standards guide trustees in the performance of their duties and obligate them to:

 

• Avoid situations in which personal interests might be served or financial benefits gained at the expense of library users, fellow trustees, or the library.
• Disqualify themselves immediately when a conflict of interest or the appearance of one exists.
• Distinguish clearly in their actions and statements between their personal philosophies and attitudes and those of the library, acknowledging the formal position of the board even if they personally disagree.
• Respect the confidential nature of library business and the privacy of library patrons.
• Avoid any form of board representation not authorized by the board.
• Avoid the denigration of the library, library staff, and fellow trustees in any public arena.

 

Trustees should follow these bylaws and their provisions as well as all library policies and rules.  If not compliant, a trustee may be asked to resign or may be removed from the board.  Further causes for removal include:

 

• A felony conviction during term of service on the board.
• A consistent pattern of behavior unbecoming a trustee (e.g. violent behavior).

 

Removal of a trustee for all of the above causes shall be accomplished as follows.  The chairman (or the vice-chair if the person to be removed is the chair) shall provide the trustee subject to removal written notice of the charge(s) at least seven days prior to the meeting on which the matter is scheduled.  This meeting may be a regularly scheduled meeting or a special meeting called at the written request of three members of the board and shall be held in Executive Session.  The trustee will have the opportunity to address the charges and plead his/her case.  If a majority of the board decides removal of the trustee is in the best interest of the library, the trustee may be asked to submit a written resignation.  If the trustee refuses to resign, a vote must be held in the board meeting outside of Executive Session and recorded in the minutes.  The letter of resignation or a letter recommending removal will be submitted to the Custer County Commission.

 

Article IV – Officers

 

Board officers shall be as follows:  chairman, vice-chairman and secretary.  The librarian shall serve as secretary of the board.  All other officers shall be elected from among the trustees by ballot at the annual meeting of the board.  Each officer shall serve a term of one year in such office and may be re-elected for one additional term.

 

 The chairman of the board shall preside at all meetings, certify all actions approved by the board, authorized calls for any special meetings, and generally perform the duties of a presiding officer.

 

 In the absence of the chairman, the vice-chairman shall perform all duties authorized for the chairman.  If the library board shall have direct charge of any funds, a treasurer shall be appointed by the board of trustees to take charge of such library funds, sign checks on the accounts on the board’s authorization and report at each meeting on the state of the funds.  Any expenditure exceeding $500.00 shall require the signature of a board member in addition.

 

Article V – Committees

 

Special committees for the study and investigation of special problems may be appointed by the chairman to serve until they have completed the work for which they were appointed.  A committee may consist of just one person if desirable.

 

Article VI – Quorum

 

A quorum for the transaction of business shall be a simple majority of the board members. 

 

Article VII – Librarian 

 

The librarian is selected by the board of trustees and serves as the board’s executive officer.  The librarian shall have sole charge of administering the library under the board’s direction and review and shall be responsible for employing and directing the staff and volunteers, for selecting library materials, for the care of the buildings and equipment, for the efficiency of the library’s service to the public, and for operating the library under the financial conditions set forth in the annual budget.  The librarian shall keep exact accounts of all moneys received or expended and shall report on such receipts and expenditures at each regular meeting of the board.  The librarian shall perform the duties of secretary of the library board and shall attend all board meetings except when her or his employment or salary is discussed. 

 

Article VIII – Items of Business

 

The items of business at regular meetings shall be: 

 

• Roll Call
• Approval of previous meeting’s minutes
• Correspondence and communications
• Report of Librarian
• Financial report and approval of expenditures
• Reports of committees
• Unfinished business
• New business
• Adjournment 

 

Article IX – Amendments 

 

These bylaws may be amended by a simple majority vote of the members present at any regular board meeting that has a quorum, provided that the amendment was stated in the agenda.

 

 

 

                                                                                                                                              

 

 

 

APPENDIX B:  Computer Use Rules

 

Custer County Library

 

Computer Use Rules

 

1. Computer use is free-of-charge, but donations are accepted.
2. Minors must be able to read or be accompanied by a responsible caretaker.
3. While a filter is employed to prevent access to material that is obscene, pornographic, or harmful to children, parents and guardians are encouraged to discuss and monitor appropriate use and electronic information network safety with their children.
4. Use of library computers is limited to 30 minutes on a first-come/first-served basis. If no one is waiting, an additional 30 minutes is allowed.
5. Guests must sign in at the desk before using a computer. No reservations in advance are permitted.
6. No food or drink is permitted at any computer work station.
7. If required, please ask library staff for assistance on how to operate the equipment. For instructions about specific programs, use the program’s FAQs or help menu.
8. Current charges for printing pages are posted at the front desk.
9. For privacy, please delete your temporary files when you exit programs and log-off all password-protected sites such as Facebook. Temporary files are automatically deleted at the end of the day. BE CAREFUL:  Other users are able to access your undeleted files for the rest of the day.
10. Do not install your software or firmware on these computers.
11. Computer privileges will be limited, suspended or revoked for spamming, hacking, introducing viruses, harassing others, unauthorized use of personal information regarding minors, efforts to bypass the library’s filter, or damaging equipment. All library privileges will be revoked for use of a library computer or the library’s Wi-Fi to visit obscene websites. For a complete statement of the Custer County Library computer policies and penalties for misuse, see the Policy manual at the front desk.
12. The Custer County Library, its trustees, employees and agents assume no responsibility for any harm, loss or damage to the user’s data or for any damage or injury arising from invasion of privacy in his or her computer accounts or files.

 

 

 

 REMEMBER: These computers are shared. Please help maintain the safety of our community and make the library a pleasant place for everyone.

 

 

 

                                                                                                                                           

 

 

 

APPENDIX C: Meeting/Study Room Agreement 

 

RESERVATION AND USAGE INFORMATION

 

The primary purpose of the CCL meeting rooms is to provide space for library functions and to further its role as a community center.  The library offers free and equitable use of its meeting rooms during regular hours to non-profit community organizations engaged in educational, cultural, charitable, civic, and recreational activities.  Guidelines are as follows:  

 

• 1. Reservations may be made online at any time or in person, by email, or by phone during regular library hours. The name of the organization, a contact person, an address, a phone number, the room requested, and the dates and times of the reservation are required information. The group/individual reserving a room is responsible for the room set-up and returning the room to the same condition in which it was found. Sufficient time should be allocated for set-up and clean-up when scheduling.  Any damages incurred will be charged to the group or individual responsible for the reservation. 
  2. Rooms are available during regularly scheduled library hours only. Meetings must end at a time that allows all attendees to exit the building prior to closing time. 
  3. Rooms shall be vacated on schedule. Cancellations should be provided 24 hours prior to reservation.  Failure to arrive within 15 minutes of a reservation may result in forfeiture of the room.  Continued late vacations, cancellations, and no-shows may result in the loss of privileges.
  4. Use of a room does not imply library endorsement. Organizations should not imply library sponsorship during promotion of the meeting/event. 
  5. Meetings and programs which, in the judgment of the library director, would interfere with the functions of the library or the patrons using the library will not be permitted.
  6. Meetings and programs which prove disruptive to library operations shall immediately conclude upon notification to do so by library staff.
  7. The library reserves the right to limit the frequency of use of rooms by any one group or individual in order to accommodate requests by a variety of users.
  8. All library rules of conduct must be followed.
  9. Food and drink are allowed in meeting and study rooms. Alcohol is not allowed.
  10. Adults are responsible for the supervision of their children while using a room.
  11. Free use of rooms is not available for purposes of fund raising, promotion of fee-based products or services, sale of items, or programs charging admission. An exception is made for fundraisers to benefit the CCL, the CCL Foundation, or other library-related groups.
  12. Private interest and for-profit groups may use the rooms at a cost of $10 per hour for Meeting Room A or B and $25 per hour for the Programming Room. Payment is expected within 5 days of booking the room, or the request will be cancelled. At least a 24-hour notice of cancellation must be given for a full refund. 
  13. Custer County is not responsible for items left in the building.

 

 

 

 Printable Request Form

 

 

 

                                                                                                                                       

 

 

 

 

 

 

 

 

 

 

 

 

 

                                                                                                                                       

 

 

 

APPENDIX D: Loan Periods, Fees and Fines

 

 

 

Material Loan Periods and Fines
Material	Loan Period	Notes	Fines
Books/Audios	3 weeks	May renew 2 times if not reserved.	Only if lost or damaged
Unrestricted Reference	1 week	May renew 2 times if not reserved.	Only if lost or damaged
Videos	1 week	May renew 2 times if not reserved.	Only if lost or damaged
Magazines	1 week	May renew 2 times if not reserved.	Only if lost or damaged
Vertical File/Pamphlets	1 week	May renew 2 times if not reserved.	Only if lost or damaged

 

 

 

 

 

 

 

Other Services
Service	Notes	Fees
Non-Resident Library Card	May be used by immediate family members. Expires each year on sign-up anniversary	$35/year
Wi-Fi	Available 24/7.  No password required.	Free
Computer/Internet Use	Two 30-minute sessions per day.  More time allowed for work on applications, resumes, job searches, etc… All desk-top computers are equipped with high-speed DSL.  One computer is connected to a scanner.	Free
Photocopier	Capable of reducing, enlarging, and printing duplex copies.  Limit of 100 copies.	B&W $.10/page.  Color $1/page
Printer	All desk-top computers are connected to both a laser printer and a color printer.  No wireless printers are available.	B&W $.10/page.  Color $1/page
Interlibrary Loan	Materials at least 6 months old may be borrowed from other libraries in the BHL Consortium or across the U. S.  Request forms are available at the front desk.	Free
Restricted Reference Materials	Ask at the front desk for photocopies from materials that cannot be loaned out.	Free

 

 

 

                                                                                                   

 

 

 

 

 

 

 

 

 

APPENDIX E: Materials Requests

 

 Request to Include Material, a.k.a “Wish List”

 

Printable Form

 

Request to Exclude Material

 

Printable Form

 

Reservation Form

 

Printable Form

 

 Interlibrary Loan Request

 

Printable Form

 

 

 

                                                                                                                                            

 

 

 

APPENDIX F:  Position Descriptions

  

Title: Library Director

 

General Description of Position: The Library Director is an exempt permanent full-time position at the Custer County Library. The position requires working under the direction of the Library Board of Trustees, acting in an advisory capacity to the Board on programs and policies, and discharging the Board’s directives.  The Library Director is the chief administrative officer responsible for preparation of the annual budget request and the expenditure of funds appropriated and for overseeing the day-to-day operations of the Custer County Library.  He/she has full responsibility for staff appointments, dismissals, and assignments of duties; for determining internal procedures and explaining policies; and for selection of books and other materials.  Other responsibilities include: public relations; increasing services of the library; and maintaining an efficient, organized library system.

Qualification: Bachelor’s Degree from an accredited institution and the willingness to complete the South Dakota Library Training Institute within seven years.

Requirements:

1. Possession of, or be able to obtain within 60 days of hire, a valid South Dakota driver’s license;
2. Ability to lift and carry up to 30 pounds of library materials frequently and up to 50 pounds occasionally;
3. Ability to push a loaded book truck and stand or sit for long periods of time;

4. Ability to bend, kneel, and stretch to reach low and high shelves;
5. Advanced knowledge of the principles and practices of modern librarianship and information systems;
6. Proficient in oral and written skills;
7. Ability to comprehend complex written and oral instructions and interpret them to others;
8. Ability to operate and direct the use of library computer systems;
9. Familiar with general accounting principles and spread sheets; and
10. Talent for fostering positive and harmonious relations among library employees, volunteers, patrons, trustees, other county departments and the community.

% of TIME                                                                   RESPONSIBILITIES

  40        Administrative Responsibilities:

1. Assist the Custer County Library Board of Trustees to conduct community analyses in relation to library services.
2. Recommend to the Custer County Library Board of Trustees policies for the operation of the library in accordance with the South Dakota code and Federal regulations and administer all policies adopted by the Board by implementing appropriate internal procedures and explaining them to staff and public;
3. Prepare circulation, attendance, financial and director’s reports on current progress and activities;
4. Administer the library system within the framework of the library’s goals, objectives, policies, and budget;
5. Provide information on library issues to the Custer County Library Board of Trustees;
6. Establish good working relationships with the county commissioners, the county attorney’s office and other community leaders with special reference to budget, policies and services;
7. In cooperation with the Board and based on the long-range plan, formulate an annual budget that prioritizes library services and materials and states the funding needed to provide them;
8. Accurately record and regularly report all library income and expenditures, programs and operations to the Custer County Library Board of Trustees;
9. Review the maintenance program of the library building and grounds, maintain an up-to-date inventory of library property and materials and check insurance coverage annually;
10. Prepare grant proposals to supplement funding of library services and programs
11. Serve as Director of the Hermosa Library; and
12. Serve as Registered Agent and ex-officio member of the Custer County Library Foundation

  20        Professional Responsibilities: 

1. Select, train and supervise library personnel and community library volunteers;
2. Administer all aspects of the County’s and the library’s personnel policy and procedures;
3. Coordinate clear communication among the staff, Board, County Commissioners and support groups; and,
4. Encourage staff to maintain and upgrade their library skills and knowledge through continuing education opportunities, both for competence and upward mobility in their work.

  20        Professional Responsibilities:

1. Attend professional meetings and workshops to maintain and increase professional librarian’s skills;
2. Review and edit procedures to improve efficiency and effectiveness of operations;
3. Maintain through selection and weeding an appropriate inventory of informational, cultural, and recreational materials in a variety of formats: books, periodicals, audios, videos, compact disks, on-line databases, etc.;
4. Coordinate and oversee all aspects of the organization and delivery of library services, including the hardware and software required in the delivery of information in electronic format; and,
5. Actively participate in the Black Hills Library Consortium and SD Share-It to optimize delivery of library materials and services to Custer County residents.

_20_      Public Relations Responsibilities:

1. Maintain library services in a friendly and inviting atmosphere;
2. Maintain the library’s website;
3. Supervise age-appropriate activities to foster a love of reading at all ages;
4. Direct a sustained public relations campaign to promote and publicize the library in the community utilizing social media, personal appearances, radio/television/newspaper coverage, display materials, and special promotions; and,
5. Study and actively support legislation to improve library services on local, state, and national levels.

_______________________________________

Printed Name

_______________________________________            ____________

Signature of Library Director                                                                        Date 

 

 TITLE: LIBRARY ASSISTANT – Branch Director

  

General Description of Position: Perform library duties as described here, with an emphasis on tasks 1, 2, and 3 for the Custer County Library – Hermosa Branch. Additional specific tasks that fulfill these duties will be assigned, as needed, by your supervisor, the Library Director. This is a Non-exempt Permanent Part-time position that includes evening hours.

 Qualification: Graduation from High school or GED certification with two years’ post high school course work or equivalent experience in library services, completion of the South Dakota Library Training Institute or any similar combination of education, training and experience that is acceptable to the hiring authority.

 Requirements: 

1. Possession of, or be able to obtain within 60 days of hire, a valid South Dakota driver’s license;
2. Ability to lift and carry up to 30 pounds of library materials frequently and up to 50 pounds occasionally;
3. Ability to push a loaded book truck and stand or sit for long periods of time;
4. Ability to bend, kneel, and stretch to reach low and high shelves;
5. Basic knowledge of the principles and practices of modern librarianship and information systems;
6. Ability to comprehend oral and written instructions;
7. Knowledge of record keeping, alphabetic and numeric filing and library computer programs; and
8. Skill in handling all age levels of library patrons.

 % of TIME                                                                   RESPONSIBILITIES

  40         1.  Provide courteous patron services in a safe manner

1. perform all aspects of circulation in a timely and accurate manner
2. register new patrons and provide an orientation of the library’s services
3. assist patrons in locating desired materials
4. record patron requests for materials currently unavailable
5. interpret and implement library policies and procedures regarding overdue materials
6. coordinate the borrowing and processing of materials through inter-library loans
7. remind disruptive patrons of proper library behavior in a courteous manner

  35         2.  Maintain quality and breadth of collection suitable for the needs of the local community

1. perform all aspects of cataloging and preparing books for circulation with efficiency and accuracy
2. train and coordinate library volunteers to assist with preparing and organizing library materials.
3. accurately shelve books, read shelves, and wipe down the collection on a regular basis
4. maintain a valid, up-to-date collection by weeding and selecting appropriate library materials
5. evaluate donated materials to determine suitability to collection or inclusion in book sale
6. maintain a welcoming, organized, and attractive library environment

  10         3.  Furnish information and technology services in a clear and concise manner.

1. assist patrons in using library technology resources such as the automated library catalog, internet, wi-fi, scanners, and downloadable e-books and audio books
2. answer telephone inquiries and redirect calls to the Director as needed
3. prepare reports on overdue materials, circulation, fines, computer usage, etc. as directed
4. maintain and upgrade information technology skills through continuing education opportunities
5. record daily statistical information and provide a report to be used by the Director to complete the State Annual Report

  10         4. Participate with the library team to enhance community outreach and literacy development

1. coordinate an annual book sale to coincide with the Custer County Fair
2. participate in county sponsored events as directed
3. assist with literacy/entertainment activities for all age levels, e.g., book clubs, story time, the summer reading program, storytelling/music programs, etc. as directed
4. contribute to library social media sites, library newsletter, and other outreach/marketing efforts

   5          5.  Perform other duties as assigned with a cooperative attitude

_______________________________________

Printed Name

______________________________________                  _________

Signature                                                                                                             Date

 

  TITLE: LIBRARY ASSISTANT – Cataloging

General Description of Position: Perform library duties as described here, with an emphasis on task 1, for the Custer County Library. Additional specific tasks that fulfill these duties will be assigned, as needed, by your supervisor, the Library Director. This is a Non-exempt Permanent Full-time position that includes evening and occasional weekend hours.

Qualification: Graduation from High school or GED certification with two years’ post high school course work or equivalent experience in library services, completion of the South Dakota Library Training Institute  or any similar combination of education, training and experience that is acceptable to the hiring authority.

Requirements:

1. Possession of, or be able to obtain prior to hire, a valid South Dakota driver’s license;
2. Ability to lift and carry up to 30 pounds of library materials frequently and up to 50 pounds occasionally;
3. Ability to push a loaded book truck and stand or sit for long periods of time;
4. Ability to bend, kneel, or stretch to reach low and high shelves;
5. Basic knowledge of the principles and practices of modern librarianship and information systems;
6. Ability to comprehend oral and written instructions;
7. Proficiency in oral and written skills;
8. Knowledge of record keeping, alphabetic and numeric filing and library computer programs; and
9. Skill in handling all age levels of library patrons.

 

% of TIME                                                                   RESPONSIBILITIES

 

  35         1. Maintain quality and breadth of collection suitable for the needs of the local community

1. perform all aspects of cataloging and preparing books for circulation with efficiency and accuracy
2. train and coordinate library volunteers to assist with preparing and organizing library materials
3. accurately shelve books, read shelves, and wipe down the collection on a regular basis
4. maintain a valid, up-to-date collection by assisting in weeding and selection of library materials
5. evaluate donated materials to determine suitability to collection or inclusion in book sale
6. mend library materials as needed
7. manage the magazine collection, to include processing, withdrawing, and rotating materials
8. maintain a welcoming, organized, and attractive library environment

  20         2. Provide courteous patron services in a safe manner

1. perform all aspects of circulation in a timely and accurate manner
2. register new patrons and provide an orientation of the library’s services
3. assist patrons in locating desired materials
4. record patron requests for materials currently unavailable
5. interpret and implement library policies and procedures regarding overdue materials, including calling and sending letters reminding patrons of overdue materials
6. coordinate the borrowing and processing of materials through inter-library loans
7. remind disruptive patrons of proper library behavior in a courteous manner

  20         3. Participate with the library team to enhance community outreach and literacy development

1. contribute to library social media sites, library newsletter, and other outreach/marketing efforts
2. assist with literacy/entertainment activities for all age levels, e.g., book clubs, story time, the summer reading program, storytelling/music programs, etc.
3. assist with conference room scheduling, Pine Room scheduling, and test proctoring as needed
4. facilitate showcase art shows
5. participate in county sponsored events as directed

  20         4. Furnish information and technology services

1. assist patrons in using library technology resources such as the automated library catalog, internet, wi-fi, scanners, and downloadable e-books and audio books
2. update patron computers
3. answer telephone inquiries and use judgment to redirect calls when required
4. prepare reports on overdue materials, circulation, fines, computer usage, etc. as directed
5. maintain and upgrade information technology skills through continuing education opportunities
6. record daily statistical information and provide a monthly and yearly report to be used by the Director to complete the State Annual Report

   5          5. Perform other duties as assigned with a cooperative attitude

 _______________________________________

Printed Name

_______________________________________                       _______

Signature                                                                                                             Date

  

 TITLE:    LIBRARY ASSISTANT Programming/Circulation

  

General Description of Position: Perform library duties as described here, with an emphasis on task 1, for the Custer County Library. Additional specific tasks that fulfill these duties will be assigned, as needed, by your supervisor, the Library Director. This is a Non-exempt Permanent Full-time position (see page 12-13, Custer County Employee Handbook) that includes evening and weekend hours.

 Qualification: Graduation from High school or GED certification with two years’ post high school course work or equivalent experience in library services, completion of the South Dakota Library Training Institute or any similar combination of education, training and experience that is acceptable to the hiring authority.

 Requirements:

1. Possession of, or be able to obtain within 60 days of hire, a valid South Dakota driver’s license;
2. Ability to lift and carry up to 30 pounds of library materials frequently and up to 50 pounds occasionally;
3. Ability to push a loaded book truck and stand or sit for long periods of time;
4. Ability to bend, kneel, and stretch to reach low and high shelves;
5. Basic knowledge of the principles and practices of modern librarianship and information systems;
6. Ability to comprehend oral and written instructions;
7. Knowledge of record keeping, alphabetic and numeric filing and library computer programs; and
8. Skill in handling all age levels of library patrons.
9. Ability to plan and lead programs for patrons of all ages.

 % of TIME                                                                   RESPONSIBILITIES

   30         1. Provide courteous patron services in a safe manner

1. perform all aspects of circulation in a timely and accurate manner
2. register new patrons and provide an orientation of the library’s services
3. assist patrons in locating desired materials
4. record patron requests for materials currently unavailable
5. interpret and implement library policies and procedures regarding overdue materials
6. coordinate the borrowing and processing of materials through inter-library loans
7. remind disruptive patrons of proper library behavior in a courteous manner

   30         2. Participate with the library team to enhance community outreach and literacy development

1. plan and lead literacy/entertainment activities for all age levels, e.g., book clubs, story time, the summer reading program, storytelling/music programs etc.
2. contribute to library social media sites, library newsletter, and other outreach/marketing efforts
3. assist with conference room scheduling, Pine Room scheduling, and test proctoring as needed
4. participate in county sponsored events as directed

   20         4. Furnish information and technology services in a clear and concise manner.

1. assist patrons in using library technology resources such as the automated library catalog, internet, Wi-Fi, scanners, and downloadable e-books and audio books 
2. answer telephone inquiries and use judgment to redirect calls when required
3. prepare reports on overdue materials, circulation, fines, computer usage, etc. as directed
4. maintain and upgrade information technology skills through continuing education opportunities
5. record daily statistical information to be used by the Director to complete the State Annual Report

   15         3. Maintain quality and breadth of collection suitable for the needs of the local community

1. assist in preparing materials for cataloging and circulation with efficiency and accuracy
2. train and coordinate library volunteers to assist with preparing and organizing library materials.
3. accurately shelve books, read shelves, and wipe down the collection on a regular basis
4. maintain a valid, up-to-date collection by assisting in weeding and selection of library materials
5. evaluate donated materials to determine suitability to collection or inclusion in book sale
6. maintain a welcoming, organized, and attractive library environment

    5          5. Perform other duties as assigned with a cooperative attitude

 _______________________________________

Printed Name

 _______________________________________                      _______

Signature                                                                                                             Date

 

 TITLE: LIBRARY ASSISTANT – Circulation

 

General Description of Position: Perform library duties as described here, with an emphasis on task 1, for the Custer County Library. Additional specific tasks that fulfill these duties will be assigned, as needed, by your supervisor, the Library Director. This is a Non-exempt Permanent Full-time that includes evening and weekend hours.

Qualification: Graduation from High school or GED certification with two years’ post high school course work or equivalent experience in library services, completion of the South Dakota Library Training Institute or any similar combination of education, training and experience that is acceptable to the hiring authority.

Requirements:

1. Possession of, or be able to obtain within 60 days of hire, a valid South Dakota driver’s license;
2. Ability to lift and carry up to 30 pounds of library materials frequently and up to 50 pounds occasionally;
3. Ability to push a loaded book truck and stand or sit for long periods of time;
4. Ability to bend, kneel, or stretch to reach low and high shelves;
5. Basic knowledge of the principles and practices of modern librarianship and information systems;
6. Ability to comprehend oral and written instructions;
7. Knowledge of record keeping, alphabetic and numeric filing and library computer programs; and
8. Skill in handling all age levels of library patrons.
9. Ability to plan and lead programs for patrons of all ages.

% of TIME                                                                   RESPONSIBILITIES

  35         1. Provide courteous patron services in a safe manner

1. perform all aspects of circulation in a timely and accurate manner
2. register new patrons and provide an orientation of the library’s services
3. assist patrons in locating desired materials
4. record patron requests for materials currently unavailable
5. interpret and implement library policies and procedures regarding overdue materials, including calling and sending letters reminding patrons of overdue materials
6. coordinate the borrowing and processing of materials through inter-library loans
7. remind disruptive patrons of proper library behavior in a courteous manner

  20         2. Maintain quality and breadth of collection suitable for the needs of the local community

1. assist in preparing materials for cataloging and circulation with efficiency and accuracy
2. train and coordinate library volunteers to assist with preparing and organizing library materials.
3. accurately shelve books, read shelves, and wipe down the collection on a regular basis
4. maintain a valid, up-to-date collection by assisting in weeding and selection of library materials
5. evaluate donated materials to determine suitability to collection or inclusion in book sale
6. maintain a welcoming, organized, and attractive library environment

  20         4. Furnish information and technology services in a clear and concise manner.

1. assist patrons in using library technology resources such as the automated library catalog, internet, Wi-Fi, scanners, and downloadable e-books and audio books 
2. answer telephone inquiries and use judgment to redirect calls when required
3. prepare reports on overdue materials, circulation, fines, computer usage, etc. as directed
4. maintain and upgrade information technology skills through continuing education opportunities
5. record daily statistical information to be used by the Director to complete the State Annual Report

  20         4. Participate with the library team to enhance community outreach and literacy development

1. contribute to library social media sites, library newsletter, and other outreach/marketing efforts
2. assist, as appropriate, with literacy/entertainment activities for all age levels, e.g., book clubs, story-time, the summer reading program, storytelling/music programs, etc…
3. assist with conference room scheduling and test proctoring as needed
4. facilitate showcase art shows
5. participate in county sponsored events as directed

   5          5. Perform other duties as assigned with a cooperative attitude

_______________________________________

Printed Name

_______________________________________                       _______

Signature                                                                                                             Date

 

 TITLE: LIBRARY ASSISTANT – Relief

 

 

 

General Description of Position: Perform library duties as described here, with an emphasis on task 1, for the Hermosa Library. Additional specific tasks that fulfill these duties will be assigned, as needed, by your supervisor, the Library Director or his/her designee. This is a Non-exempt Temporary Part-time position that includes evening and weekend hours.

Qualification: Graduation from High school or GED certification required; post high school employment, volunteer experience in library services or coursework with the South Dakota Library Institute a plus.

Requirements:

1. Possession of, or be able to obtain within 60 days of hire, a valid South Dakota driver’s license;
2. Ability to lift and carry up to 30 pounds of library materials frequently and up to 50 pounds occasionally;
3. Ability to push a loaded book truck and stand or sit for long periods of time;
4. Ability to bend, kneel, or stretch to reach low and high shelves;
5. Beginning knowledge of the principles and practices of modern librarianship and information systems;
6. Ability to comprehend oral and written instructions;
7. Knowledge of record keeping, alphabetic and numeric filing and library computer programs; and
8. Skill in handling all age levels of library patrons.

 

% of TIME                                                                   RESPONSIBILITIES

  70         1. Provide courteous patron services in a safe manner

1. perform all aspects of circulation in a timely and accurate manner
2. register new patrons and provide an orientation of the library’s services
3. assist patrons in locating desired materials
4. record patron requests for materials currently unavailable
5. interpret and implement library policies and procedures regarding overdue materials
6. obtain necessary information from patrons wanting to request inter-library loans
7. remind disruptive patrons of proper library behavior in a courteous manner

  10         2. Maintain quality and breadth of collection suitable for the needs of the local community

1. assist in preparing materials for cataloging and circulation with efficiency and accuracy
2. accurately shelve books, read shelves, and wipe down the collection on a regular basis
3. evaluate donated materials to determine suitability to collection or inclusion in book sale
4. maintain a welcoming, organized, and attractive library environment

  10         3. Furnish information and technology services in a clear and concise manner.

1. assist patrons in using library technology resources such as the automated library catalog, internet, wi-fi, scanners, and downloadable e-books and audio books 
2. answer telephone inquiries and use judgment to redirect calls when required
3. prepare reports on overdue materials, circulation, fines, computer usage, etc. as directed
4. maintain and upgrade information technology skills through continuing education opportunities
5. record daily statistical information to be used by the Director to complete the State Annual Report

   5          4. Participate with the library team to enhance community outreach and literacy development

1. assist with literacy/entertainment activities for all age levels, e.g., book clubs, story time, the summer reading program, storytelling/music programs etc. as directed
2. assist in preparing for and conducting the annual book sale as needed.

   5          5. Perform other duties as assigned with a cooperative attitude

_______________________________________

Printed Name

_______________________________________                       _______

Signature                                                                                                             Date

                                                                                                                                             

  

APPENDIX H:  Records Retention Schedule

Custer County Library

Records Retention Schedule

Open to Public 

Retain Permanent:

• Annual reports to Custer County Commission and South Dakota State Library
• Minutes of the Board of Trustees
• Committee reports and minutes of Friends of the Library or ad hoc committees
• CCL Foundation formation documents, meeting minutes and all required federal and state reports
• Formal legal opinions concerning the CCL
• Published news, stories and legal announcements about the CCL

 Retain Current: 

• Bylaws of the CCL Board of Trustees
• CCL Policy and Procedures
• CCL resource card catalogs
• CCL property inventories

 Retain for Five Years:

• CCL Foundation investment records (held by Secretary/Treasurer)
• Grant files, provided all state and federal audits have been conducted and released and all litigation, claims or audit findings have been resolved
• Litigation records of closed cases involving the CCL, after all appeals have been exhausted 

Miscellaneous retention periods: 

• Ledger sheets, bank statements and petty cash records retain one year in office, then three years in storage
• Board of Trustees’ agendas retain for current calendar year and one completed year
• Conference room rental agreement retain for one year unless in dispute
• CCL news releases and announcements retain for one year
• Monthly statistical reports to Board of Trustees retain until incorporated in annual report

 

For Administrative Use Only 

Retain Current in Library Automation Software:

• Library shelf list
• Resource card catalogs
• Patron registration index
• Patron fine records 

 Retain for One Year: 

• Employment applications and resumes of unsuccessful candidates
• Interlibrary loan records 

 Retained in Auditor’s Office According to SD State Schedule: 

• Budgets filed with County Commission
• Expenditure budget records
• Audit reports
• Personnel files and personnel time cards

                                                                                                                                             

APPENDIX I:  Rules of Conduct

 Custer County Library

Rules of Conduct

Your cooperation is needed to make the Custer County Library a place where all people can have a pleasant library experience. Library employees are required to remind you of these rules when necessary.

CLEAN AND QUIET PLACE

Smoking, sleeping and loud conversations are not allowed in the library.

Eating and drinking are prohibited at the computer stations. 

Reasonable personal hygiene is expected. Unpleasant body odor or heavy perfume is unacceptable. 

Cell phones may be used in the foyer or outside. While in the library, please turn your phone off or set it to vibrate. 

SAFETY 

Children under six years of age must be supervised by a parent, guardian or designated responsible caretaker. 

Keep track of your personal property. The library is not responsible for any lost or stolen items. 

Firearms and other weapons are not permitted in the library. 

Pets are not permitted in the library. 

PROPER BEHAVIOR 

Courtesy and respect for others are expected. 

Shoes and suitable attire must be worn at all times. 

Verbal abuse and obscene language are not tolerated. 

Viewing sexually explicit material is forbidden on all library property. 

LEGAL ACTIVITIES 

Political campaign materials and activities are not permitted in the library. 

Commercial activities are not allowed except for specific occasions designated by the Library Director. 

Illegal activity of any kind is prohibited. 

ENFORCEMENT 

If you are unable to follow these rules, you must leave the library. For repeated violations, your library privileges will be limited, suspended or revoked. 

When necessary, the police will be called to assist with the enforcement of these rules. 

Adopted by the Custer County Library Board of Trustees on November 14, 2018